How to manage your club's front desk

Streamline your gym's reception desk

It is so easy to transform your gym's reception desk into the best ambassador of the quality of your services. It's a one-time effort that will have benefits for a long time. Therefore, pay enough attention to your front desk and make sure your members are impressed when they step into your club for the first time. That means you have a professional team that is relaxed, always smiling, and capable of solving any problem. However, this will be difficult to achieve if your employees don't have the necessary tools to make the very best impression

Content staff

Motivating your gym staff

3 minutes read

It’s not complicated to make your team happy at work, and it doesn’t necessarily involve a salary increase. Talk to your people, make sure their work is not hindered and their problems are heard and considered.

Efficient team

How to help your reception desk team excel

3 minutes read

Your front desk team is just as important as any other department. My advice is to give them as many resources as possible so that the member's experience is memorable... in a positive way, of course.

Streamline your reception desk

The main challenges receptionists face and how to help them overcome them

3 minutes read

Just like the new member needs an onboarding process when buying a gym membership, the new employee needs time to learn about their job.

COVID certificates

How to scan COVID certificates at your gym easier

4 minutes read

Gyms now have a new challenge in managing their members - scanning COVID certificates. This is how you can implement this process at your gym's reception desk and what your digital options are.

Fast sistematization

What are standard operational procedures and why do you need them in your fitness club

6 minutes read

If you don't have an SOP at your fitness club yet, now is the time to make one. You don't have to wait for a magic number for your revenue, clients, clubs, or employees to start this systematization.

Are you struggling to increase the number of new members joining your fitness center?

There is an easier way to get more members! Communicate efficiently with them through automated emails, provide them the option to purchase memberships online, delight them with a professional mobile app and member account, and surprise them with fast services at the reception desk.

With UPfit.cloud, everything is done quickly, and you can start seeing results in a matter of days. Find out the advantages of our platform in a 20-minute demo session.

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Are you struggling to increase the number of new members joining your fitness center?

Locker rooms

How to manage locker room cabinets at your gym

6 minutes read

Gym locker rooms are an essential part of a club that is often overlooked. This is where your members change clothes, shower, and leave their personal objects while working out. That is why it’s so crucial that these spaces are not just clean and modern but also very secure.

The most important task

How to check-in members at your gym

10 minutes read

Member check-in or access validation is one of the simplest and most common actions at any fitness club. It is not a complex operation, but it has multiple variants that can take a few seconds or minutes on end.

The importance of your front desk

5 skills you should look for in a good receptionist for your gym

3 minutes read

The first impression is important in any circumstance, and for gyms, this usually happens at the reception desk. That is why it's crucial to hire the right people to greet your members and potential clients.

Grow your fitness business now

Business guides for your fitness center

No matter what kind of fitness business you have, whether you just opened your first gym or you already have a well-established club, any moment is an excellent occasion to improve your business and streamline your operations.

Check out other guides that will teach you how to manage your fitness center better.

Top-of-the-range software for excellent results

Software that perfectly adapts to your gym's activity

Each gym is unique. That is why UPfit.cloud has a wide range of services, tools, and features that perfectly match your business.

Regardless of how you manage your gym or fitness club activity, UPfit.cloud can be customized so it's easy to use for your team and simple for your members.